Alexandre Leitão
01
Delivery Management & Program Leadership
Leading multi-team programs end to end — scope, planning, risk, governance, and recovery — keeping complex initiatives predictable and aligned with executive priorities.
Based in São Paulo, Brazil
Senior Delivery
Senior Delivery
Manager & Program Leader
Project, product, and software delivery leadership across ERP, logistics, financial systems, credit, AI-enabled workflows, and complex business technology initiatives.
Delivery / Project Manager
28yr
Years in IT & technology
20yr
Delivery & program leadership
500+
ERP implementations delivered
R$30MM
Monthly logistics savings driven
About
I turn complex, business-critical technology demands into structured, predictable delivery — working at the intersection of business, engineering, operations, vendors, and executive stakeholders.
Across 28 years in IT — including 20 leading projects, programs, products and delivery — I've operated in software development, systems implementation, ERP, logistics, credit, and financial services. My foundation in systems analysis and software development still shapes how I lead: close to the teams, fluent in the technical detail, and focused on outcomes rather than ceremony.
I'm equally comfortable defining scope, prioritization and roadmaps, managing risk and governance, recovering troubled initiatives, and translating ambiguous business needs into solutions that ship. Recent work spans POS and retail platforms, AI-supported business solutions, and enterprise integrations — alongside hands-on experimentation with LLMs, automation, and self-hosted systems.
Career
A career built on delivering complex technology at scale.
Six threads run through three decades of work — from hands-on software engineering to executive program leadership.
02
Product & Project Management
Discovery, prioritization, roadmaps and OKRs through to execution. Translating ambiguous business needs into structured initiatives that ship.
03
ERP & Business Systems
End-to-end ERP delivery — CRM, OMS, WMS, fiscal, accounting, POS and commercial operations — across retail, manufacturing, services and more.
04
Logistics & Operations
Demand planning, network design, routing, tracking, last-mile and delivery-promise products that improved efficiency and cut operational cost.
05
Financial Services & Credit
Real-estate credit, banking and financial systems for major institutions — including some of Brazil's largest IT transformation programs.
06
Software, AI & Automation
A software-engineering foundation kept current — building with LLMs, RAG, Python/Django, APIs and automation to support modern delivery.
Selected experience
Senior Project / Product / Delivery Manager
São Paulo · Digital products & business systems
Leading delivery across POS and retail solutions, food-service and hospital meal platforms, AI-supported business solutions, process automation and enterprise integrations — plus recovery and governance on critical, at-risk initiatives.
Product Manager — Logistics
2020 — 2023 · Casas Bahia, Ponto, Extra.com
Led the delivery-planning squad — from the delivery promise shown to customers through network design, routing and execution — building products for logistics optimization, fraud prevention and cost reduction.
Initiatives generating R$30MM+/month in savingsSenior Project / Program Manager
2017 — 2020 · Transportation department
Led strategic logistics programs across a structure of 4 managers and a 39-person team — driving OPEX reduction, delivery-process improvement, vendor and budget management, and significant tax recovery.
CEO / Co-Founder
Technology startup · Custom ERP
Founded and led a company delivering custom ERP for small and mid-sized businesses across retail, manufacturing, telecom, NGOs and services — owning strategy, product, roadmap and delivery.
500+ ERP implementations · grew to 63 peopleSenior Project / Program Manager
Bradesco · Real-estate credit system
Recovered and delivered a new real-estate credit system within one of Brazil's largest-ever IT transformation programs, also acting as SME in real-estate credit across high-complexity banking integrations.
R$53MM CAPEX · 30 direct reportsProject Manager — Mapfre
2009 — 2010 · Results-analysis system
Recovered the macro-design phase — organizing requirements, structuring the solution blueprint and bringing predictability to the next phase.
Project Coordinator / Manager — Itaú Mortgage
2007 — 2009 · Real-estate credit system
Coordinated a 36-person development team on a R$28MM initiative — managing scope, schedule, risk and dependencies as the interface between business and technology.
Systems Analyst — Itaú Mortgage
2005 — 2006 · Financial & accounting processes
Analyzed and documented business processes, gathered requirements and supported solution design for the real-estate credit project.
View earlier experience (1998 — 2005)
Change Manager / IT Project Manager
Drove change control through the downsizing from IBM Mainframe to the Microsoft platform — owning migration processes, communication and operational continuity.
Project Coordinator / IT Project Manager
Prefeitura de Guarulhos, Alcatel, DirecTV
Coordinated development teams across industries — requirements, delivery tracking, scope and risk management, and client alignment.
Project Coordinator / IT Project Manager
Managed teams and vendors building one of Latin America's largest economy & politics websites — coordinating Embratel, Telefônica, IBM, HP and more.
System Analyst / Software Engineer
Built internet-banking features — including a digital mailbox/webmail — using COM/DCOM, ASP and Visual Basic.
System Analyst / Software Engineer
Developed credit-card proposal and MIS systems with Visual Basic, CICS and DB2, plus passenger-profile features for Amex Tempo & Cia.
System Analyst / Software Engineer
Built Visual Basic systems for shipment grouping and delivery routing based on ZIP-code prefixes and geographic proximity.
Skills
What I bring to the table.
From executive program leadership to hands-on modern engineering — grouped for clarity, not padding.
Leadership & Delivery
Program LeadershipProject DeliveryDelivery ManagementGovernanceRisk ManagementRecoveryStakeholder ManagementVendor ManagementTeam Building
Product / Project Mgmt
DiscoveryPrioritizationRoadmapsOKRsMoSCoWRICEBusiness AnalysisRequirementsPMPAgile & Waterfall
Business Domains
ERPLogisticsDistributionLast-MileCreditFinancial ServicesBankingRetail / POSCRM · OMS · WMSFiscal & Accounting
Technical Fluency
PythonDjangoAPIsSystem AnalysisSoftware DeliveryIntegrationsDatabasesSolution Design
AI / Automation
LLMsRAGAI-Supported SolutionsWorkflow OrchestrationProcess AutomationPrompt Design
Cybersecurity / Infra
Security ConceptsDockerLinuxSelf-HostingHomelabControlled Labs
Selected initiatives
Things I'm building & exploring.
Personal initiatives outside formal employment — where I keep my technical edge sharp and think in public.
IndiePick
ProductA discovery and listing project for indie tools and products — surfacing what independent makers are building and helping the right people find it.
The Forge
PodcastA podcast on IT, AI, product & project management, execution, and the craft of building things — practical conversations from three decades in the trenches.
AI & Homelab Workflows
LabHands-on experimentation with local AI models, automation pipelines, self-hosted services and workflow orchestration — staying fluent in the tools I lead teams to deliver.
Cybersecurity Labs
StudyEthical cybersecurity learning and controlled lab practice — building a working understanding of security to lead more resilient, defensible technology delivery.
Ongoing study
Public work
Podcast
The Forge
Conversations about IT, AI, product and project management, execution, software delivery, and indie building — sharing what actually works after 28 years of doing the work.
Subscribe
Curriculum Vitae
The full story, on paper.
Three decades across software delivery, ERP, logistics, credit and financial services — distilled into a recruiter- and executive-ready CV. Download the PDF or connect on LinkedIn for the complete record.
Contact
[email protected]
Let's connect.
Interested in technology delivery, product leadership, consulting, or collaboration? I'd be glad to talk.